Shipping and Lead Times

Shipping and Lead Times

-Non graphics items:  These items typically ship within 24 hours of ordering.  If you need your item(s) on a certain date, please make sure to let us know in the order comments section of the checkout and we will try to meet your deadline.

-Backorders:   In the event that an item that you order is on backorder, we will contact you with expected time of delivery to determine if you would like to wait, cancel your order or substitute an alternate item. Our shopping cart automatically charges your credit card at time of order placement.  If the item is backordered for more than 5 days, we can (upon request) remove the authorization from your card until the item ships.  Special Orders, Solotime and Graphics products are made to order, and lead time may vary, therefore your card is charged at the time of order. 

-Graphics Items:   Almost all numbers, panels and pre spaced lettering is custom made to your order.  In order to accommodate your needs, we offer the following shipping and production terms:

STANDARD 5-14 DAY PRODUCTION AND DELIVERY - $5.95

This option is standard delivery and production time and will deliver your order in 5-14 days after you order.   Please note that during busy times (March through July) delivery time will tend to be towards the longer end of the scale.

NEXT WEEKEND (Approx 7 day) PRODUCTION AND DELIVERY - $12.95

For orders placed before 11AM CT on the previous Wednesday, we offer OPTIONAL "Next Weekend" delivery.   For example, if you ordered on Wednesday of Week 1 using this option, you could expect to receive the order no later than Friday of the FOLLOWING week (week 2 -9 days later).    

We will produce your order as quickly as possible and deliver it using the best method possible to arrive on or before Friday of the following weekend.  Please note that shipping carriers can deliver anytime between 10am and 7pm during the day.   SPS does not ship "Signature Required" but we have no control if the carrier requires a signature at delivery and are not liable for any delays once the shipment leaves our dock.

THIS WEEKEND PRODUCTION AND DELIVERY (ORDER BY WED. 11 AM CT) - $19.95

For orders placed before 11AM CT on Wednesday, we offer OPTIONAL "This Weekend" delivery.  We will produce your order as quickly as possible and deliver it using the best method possible to arrive on or before Saturday.  Please note that shipping carriers can deliver anytime between 10am and 7pm during the day.   SPS does not ship "Signature Required" but we have no control if the carrier requires a signature at delivery and are not liable for any delays once the shipment leaves our dock.

1 DAY RUSH PRODUCTION AND SHIPPING (ORDER BY 11AM CT) - $37.95

Our fastest option, this delivery method will get your order produced and shipped within 1 day if ordered before 11AM CT.   We will ship Overnight via the best method for next day delivery.   Please note, overnight delivery carriers deliver by 3:00PM.  We do NOT deliver on Saturday or "First Delivery 10:30am" on this method, please contact us if you need these options.

GENERAL SHIPPING NOTES

-SPS Reserves the right to use any of the major carriers (UPS, FedEx, USPS) for your order, and many items may ship from alternate warehouses in order to optimize delivery time.  If you have a carrier preference, we will try to accommodate your request, however there may be additional cost for doing so.

-SPS is not liable for missed delivery dates or any delays after the item leaves our dock.   We ship most items "No Signature Required" but delivery drives may still override this at the point of delivery and this is beyond our control.